How to get started

1. Request a quote

Request a quote here so you have an estimate of our fees and an overview of our onboarding process.

2. Send us your signed contract

Email your signed contract to contracts@sproal.au, ask the real estate agent to send it directly to us, or upload it below.

3. Complete your initial onboarding

Once we receive your signed contract, we will complete a conflict check and send you our initial onboarding requirements.

This will usually include:

• an online Intake Form;
• our Costs Agreement; and
• any other initial documents required for your matter.

Once we receive these, we will send you a secure InfoTrack link to complete your identity verification and customer due diligence requirements (see AML/CTF information here)

4. We complete our review

Before we can act for you, we must complete our conflict checks, customer due diligence, risk assessment and any further enquiries required under Australia's anti-money laundering laws.

Only after these checks have been completed will we determine whether we are able to accept your matter.

Until we confirm in writing that we are acting, we cannot provide legal advice, review your contract, contact other parties on your behalf or take any action in relation to your transaction.

5. We confirm whether we can act

If we are able to accept your matter, we will confirm this in writing and begin work immediately.

If we are unable to act because of a conflict, capacity or another reason, we will let you know as soon as possible.